DevOps
Intermediate
Site Reliability Engineering Practices
Define Service Level Objectives (SLOs), manage error budgets, and reduce operational toil.
Course Overview
Translate business expectations into measurable SLIs, set up error budget burn rate alerts, and implement automated toil reduction practices.
What You Will Learn
Formulate meaningful Service Level Indicators (SLIs) and Service Level Objectives (SLOs)
Manage error budgets to balance rapid feature delivery with system stability
Design actionable error budget burn rate alert policies
Identify, measure, and automate operational toil out of daily workflows
Conduct blameless post-mortem incident retrospectives that drive architectural fixes
Tools & Technologies Used
Prometheus
Grafana
Python 3.11
PagerDuty
Yaml
Structured Curriculum
2 Modules · 4 Lessons · 180 Minutes Total
Module 1
Module 1: SLIs, SLOs & Error Budget Governance
2 lessons
Module 1: SLIs, SLOs & Error Budget Governance
Quantify user experience expectations into measurable service level objectives.
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Defining Meaningful SLIs & Target SLOs
Select availability and latency metrics that directly correlate with user satisfaction.
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Error Budget Calculation & Policy Enforcement
Calculate monthly error budgets and establish freezes when budgets are exhausted.
Module 2
Module 2: Burn-Rate Alerting & Toil Automation
2 lessons
Module 2: Burn-Rate Alerting & Toil Automation
Build non-fatiguing alert rules and eliminate repetitive manual toil.
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Multi-Window Multi-Burn-Rate Alerting
Configure Prometheus alert rules that fire only when error budgets burn at dangerous rates.
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Toil Audit & Automation Blueprinting
Identify repetitive manual tasks and replace them with self-healing Python scripts.
Practical Project & Capstone Outcome
🚀 Capstone Project
Production Service SLO Framework & Blameless Post-Mortem
Define complete SLI/SLO specs for a multi-service web backend, configure Grafana error budget dashboards, write multi-burn rate alerts, and author a blameless post-mortem report.
Prerequisites
- Basic understanding of web backend operations and monitoring
Intended Audience
- SREs and Operations Engineers formalizing reliability practices
- Engineering Managers adopting Google SRE framework principles
Instructor Information
N
Naomi Takahashi
Course Author & Industry Expert
Naomi Takahashi is a Lead SRE Consultant who has spent over 12 years building reliable infrastructure systems for high-availability tech companies.
Frequently Asked Questions
Are these practices based on Google SRE principles?
Yes! The course adapts Google SRE principles into practical patterns for teams of any size.